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Frequently Asked Questions

Everything you need to know about FUNBIRD LLC services, digital products, CySA+ resources, and how to work with us.

Services & Working Together

How do I get started working with FUNBIRD LLC?+

The fastest way is to book a free 15-minute discovery call at techicsavvy.com/book. We will discuss your goals, recommend the right service, and agree on scope and timeline. You can also email completeness2025@protonmail.com and expect a reply within 1 business day.

What is included in the video editing service?+

All video editing packages include 2 rounds of revisions. Reels and Shorts include captions and music sync. Long-form YouTube packages include B-roll integration, lower thirds, custom thumbnail design, end cards, and chapter markers. See full details on the Pricing page.

What is the turnaround time for video editing?+

Reels and Shorts: 3 business days from receiving your raw footage. Long-form YouTube videos (5–20 min): 5 business days. Rush orders (within 48 hours) are available for an additional fee — contact us to check availability.

Do you work with clients outside the USA?+

Yes. FUNBIRD LLC serves clients globally. All services are delivered digitally — files are shared via Google Drive, WeTransfer, or your preferred platform. Payments are processed in USD via Stripe or PayPal. Discovery calls are available across multiple time zones.

How does payment work?+

We accept all major credit and debit cards, PayPal, and bank transfer. All payments are processed securely. A 2-step email verification is required for every transaction — after checkout you will receive a 6-digit code by email that must be entered to confirm the purchase. This protects both you and FUNBIRD LLC.

Digital Products & Shop

How do I receive my digital product after purchase?+

After completing your 2-step payment verification, a download link is emailed to your billing email address instantly. The link is valid for 7 days and allows up to 3 downloads. If you have any issues, contact completeness2025@protonmail.com with your order number.

What is your refund policy for digital products?+

14-day refund if the product is defective or significantly different from its description. Because digital products are downloaded instantly, we do not offer change-of-mind refunds after download. Full refund policy is on the Legal page.

Is the CySA+ Study Bundle updated for CS0-003?+

Yes. The FUNBIRD LLC CySA+ Study Bundle is written specifically for the CS0-003 exam (the current version). It covers all 4 exam domains with the correct weightings (33%, 30%, 22%, 15%), includes updated practice questions, and reflects the 2024–2026 exam objectives.

CySA+ Exam & Free Resources

What are the prerequisites for the CySA+ exam?+

CompTIA recommends having your Security+ or equivalent knowledge plus 4 years of hands-on experience in IT or security roles. However, these are not mandatory requirements — you can sit the exam without them. FUNBIRD LLC recommends completing Security+ before attempting CySA+.

Are the free Wireshark labs beginner-friendly?+

Yes. Each lab starts from the basics — how to open a capture, apply a filter, and identify the protocol — before moving into exam-relevant detection scenarios. Basic networking knowledge (TCP/IP, OSI model) is helpful but not required to follow along.

How do I subscribe to the FUNBIRD LLC newsletter?+

Go to the Free Resources page and enter your email. A 2-step confirmation email will be sent — you must click the link in that email to complete your subscription. This double opt-in ensures you only receive emails you have explicitly requested.

Still have a question?

We reply to all enquiries within 1 business day. You can also book a free 15-minute call if you would rather talk it through.